ARE YOU READY?
Training may be the most important component to pre-winter planning.
by John Allin. October 22nd, 2009. Snow Magazine.
Training ?
Winter is here in some parts of the country. And, it’s certainly coming upon the
rest of the country. It’s just a matter of time now.
So – are you ready? More importantly – is your field staff ready? Sure, you’ve
gone over the equipment. Hung the plows and made sure the controls work. Maybe
you have even changed the fluids in the plows. Ok – the salt spreaders work. Skid
steers have had their oil changed. Trucks are prepped and ready.
What about the field staff? Plow drivers. Salt truck operators. Sidewalk crews.
Have they been reacquainted with their equipment and how to operate it?
I’m always amazed to find out that landscape contractors put their mowing crews
through at least one day training each season prior to sending them out to mow
grass with a 42-inch walk-behind mower – but will fill up a pickup truck with 3
tons of salt, hang a thousand pounds of steel off the front end, and then send
this overloaded vehicle out into the night of the first snowstorm with an
operator who’s “training” consists of “don’t hit the curb at the end of the run."
This is the same snow “contractor” who will send a sidewalk crew out into the
storm with “shovels," and no training on how to save their backs by not actually
picking up snow off the walk (instead of pushing it to the side).
Salt truck operators put into the field having no idea how to adjust the
discharge door to the hopper. They are told to “lay it down heavy” with no
concept of how much product it really does take to adequately reduce the ice or
snow to water.
This lack of attention to this type of detail can lead to some dire consequences.
Accidents do not just happen. They are caused, and they are always caused by
something. Lack of experience and training are two of the most prevalent issues
that cause accidents to happen.
Think about it. Injuries on sidewalk crews often result from poor execution of
standard safety protocols. Accidents in plow trucks are generally caused by lack
of experience. Salt truck operators are often unfamiliar with the size and type
of vehicle they are driving (whether large or small trucks).
So – I would caution all snow professionals with this statement: Remember the
basics, and train your field staff in the safety issues that can arise from lack
of experience or lack of practical knowledge. You will be a better company for
it, and your insurance carrier will thank you, too.
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